For referrers

For Hospital Discharge Planners

Getting complex participants safely home, with clinical supports in place from day one.

A safe discharge depends on the right supports being ready at home. We provide rapid, nurse-led assessment and clinical supports so complex participants leave hospital safely and stay home.

Refer a participant
Hospital discharge planner coordinating a safe discharge

Why discharge teams work with us

Why discharge teams work with us

You need supports in place fast, delivered safely, so a complex participant can leave hospital and not come back. That is what we set up.

  • Rapid nurse-led assessment
  • Clinical supports in place from day one
  • 24/7 capability for high-needs participants
  • Focus on reducing readmission

How it works

How it works

Send the referral with the clinical and discharge detail; a registered nurse assesses and sets up the supports; we start on the agreed date and keep the team informed.

  • Fast referral and assessment
  • Supports ready for discharge day
  • Coordination with the hospital team

Common questions

Frequently asked

How quickly can you set up supports for discharge?
We prioritise discharge referrals with rapid nurse-led assessment so supports are ready for the discharge date. Confirm timing when you refer.
Can you provide clinical supports from day one?
Yes — PEG feeding, wound care, catheter care and other clinical supports can be in place from the first day home, under registered-nurse oversight.

Talk to our complex-care team

Tell us about the situation and we will tell you honestly what we can do and when we can start.

Refer a participant