Why refer to us
Built for the cases others decline
You need a provider that can actually deliver for a complex participant, and that keeps you informed. That is what we are built for.
- We take high-intensity, clinical and 24/7 cases
- Registered-nurse oversight on every complex plan
- An honest yes or no on capacity, usually same business day
- Clear communication back to you throughout
How referral works
Three simple steps
Send the referral with the participant’s clinical detail; a registered nurse reviews capacity and we tell you honestly whether we can take the case and when; we confirm the plan, match a trained team and begin — keeping you informed as the coordinator.
- Send the referral (a few minutes)
- We assess capacity, nurse-reviewed
- We start safely and keep you updated
Who we work with
Specialist referral audiences
We work with Specialist and Level 3 Support Coordinators, hospital discharge planners and MND coordinators placing participants with complex and high-intensity needs.
- Specialist & Level 3 Support Coordinators
- Hospital discharge planners
- MND coordinators
Common questions
Frequently asked
How do I refer a participant?
Use our referral page with the participant’s clinical detail and plan. A registered nurse reviews it and we respond, usually the same business day.
Do you take participants other providers decline?
Often, yes — our clinical capability and capacity are built for exactly those cases. We confirm case by case.
Talk to our complex-care team
Tell us about the situation and we will tell you honestly what we can do and when we can start.